Palm Lights FZE · Sustainability Report
Small steps.
Honest impact.
Our waste reduction and reuse initiative — seven years in the making.
Reporting period: 2019 – May 2026
Palm Lights FZE is a UAE-based artisanal candle and home fragrance manufacturer. Founded in 2016, registered in Ras Al Khaimah. Every product is handcrafted using RSPO-certified palm wax and WHO-GMP certified essential oils.
This report documents verified sustainability practices across five active initiatives. All figures for units and revenue are available for independent verification upon request.
What we do
Five initiatives.
All active.
These aren’t aspirations or pilot projects. Each of the following has been running as standard business practice — some since the brand’s founding year.
Circular Candle Vessel Refill Programme
Customers return empty candle jars for professional cleaning and refilling. Orders placed online or directly; vessels collected and returned to your door. A 25% discount applies to every refill order, making the sustainable choice the economical one too. Palm Lights accepts both its own vessels and third-party containers. A parallel refill system exists for borosilicate glass tealight holders and votive candles where readymade refills can be bought from the website at a 25% discounted price.
Active since 2019 231+ vessels diverted from landfill and refilled 1,861+ ready to use wax refills soldPlastic-Free Protective Packaging
Plastic bubble wrap and polyolefin were eliminated from all customer orders in 2019–2020. Replacements: honeycomb paper wrap (recyclable), natural raffia grass (biodegradable), and recycled cardboard tube boxes for pillar candles — the last of which won international recognition in 2023. No single-use plastic void-fill has been used since.
Zero plastic since 2020 All ordersPlantable Seed Paper & Recycled Paper Packaging
Tealight and votive ranges use plantable seed paper packaging — recycled pulp embedded with marigold seeds, designed to be planted directly in soil after opening. Thank-you cards are made from paper recycled from textile and fabric waste. The packaging is part of the product experience, not an afterthought.
Marigold seed paper Recycled cotton paper cardsRSPO-Certified Responsible Sourcing
Palm Lights sources RSPO-certified palm wax under ISO 9001:2015, ISO 14001:2015, HACCP, and OHSAS 18001:2007 till MB grade. Essential oils are WHO-GMP certified aromatherapy grade.
RSPO certified Batch-traceableArab StarPack Pro Award 2023 — Packaging Innovation
In 2023, Palm Lights received the Arab StarPack Professional award in the Personal Care and Household category, organised by UNIDO and LibanPack. Fifteen international judges from 8 countries reviewed 150 entries across two rigorous rounds. The recognised innovation: replacing plastic shrink wrap with custom-designed recycled cardboard tube packaging for pillar candles. Third-party validation of a practice that had already been standard at Palm Lights for three years.
UNIDO / LibanPack 15 judges · 8 countries 150 entries reviewed
The numbers
Refill programme data
by year.
units delivered
across both channels
customers served
Direct Channel — B2B & Retail (Invoice Records)
| Year | Product | Units |
|---|---|---|
| 2020 | Refill Chakra Candle | 2 |
| 2021 | Tealight Wax Refills | 240 |
| Votive Wax Refills | 10 | |
| Refill Candle Jar (Big) | 36 | |
| 2022 | Votive Wax Refills | 12 |
| Tealight Wax Refills | 74 | |
| 2023 | Refill Candle Jars | 100 |
| 2024 | Refill Candle Jars | 9 |
| Tealight Wax Refills | 120 | |
| 2025 | Tealight Wax Refills | 25 |
| Refill Candle Jars | 18 | |
| 2026 YTD | Refill Candle Jars | 40 |
| Tealight Wax Refills | 200 | |
| Wax Refill Kit | 1 | |
| Total | Direct channel | 887 |
Website Channel — WooCommerce (Cumulative)
| Product | Units |
|---|---|
| Lavender Forever Tealight Refills | 210 |
| Cinnamon Cannon Tealight Refills | 200 |
| Naive Neroli Tealight Refills | 180 |
| Puff of Patchouli Tealight Refills | 150 |
| Bit of Aftershock Tealight Refills | 110 |
| Aura of Palmarosa Tealight Refills | 90 |
| Pot of Basil Tealight Refills | 70 |
| Velvet Vanilla Tealight Refills | 60 |
| Pint of Mint Tealight Refills | 60 |
| Breezy Birch Tealight Refills | 50 |
| Refill Candle Jars | 25 |
| Total | 1,205 |
Customer voices
What refill customers
actually say.
Organic reviews and messages — received via Google, WhatsApp, and email. Unedited.
When I got all the refilled candles — I was like a child getting a lot of toys. The excitement, the smelling… it was like old memories. These are the things that make me happy.
Best candles you can find in the UAE. I recently got my old candle jars refilled! Great initiative by Palm Lights.
It was easy to refill my old candles. They picked up the empty jars from my house, cleaned and refilled them. I love the Palo Santo scent — my candles arrived within a week.
I’ve been a regular client for the last 10 years and I can assure you these candles are the best natural ones in the market. Amazing quality and service.
Their natural and clean ingredients can be smelled before they are unpacked. For a person who can get agitated by smells, I find Palm Lights candles very soothing.
Recognition
Third-party
validation.
Arab StarPack Professional Award — Winner
Personal Care & Household category. Organised by UNIDO and LibanPack. 15 international judges from 8 countries, 150 entries across two rounds. Recognised the replacement of plastic shrink wrap with recycled cardboard tube packaging for pillar candles.
View award pageDubai Design Week — Marketplace Participant
Selected as a Marketplace participant at Dubai Design Week 2020. Publicly featured for the brand’s sustainable palm wax formulation and aromatherapy-grade essential oils.
View featurePublished: Switch to Sustainable Packaging
Full public documentation of the transition from plastic to honeycomb paper, raffia, and recyclable materials — published on the Palm Lights blog in January 2020. The record predates the current sustainability conversation in the UAE candle market.
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